Katynka Powning

Katynka Powning is an experienced professional in customer experience and insights, currently serving as the Director at Engaging Experiences since May 2019 and volunteering with Share The Dignity since September 2018. Prior to these roles, Katynka held prominent positions such as Head of Customer Experience at MetLife Australia and Senior Manager of Customer Experience at AMP, where responsibilities included developing a comprehensive customer experience strategy and implementing customer segmentation. Additional expertise was gained in roles at Perpetual Limited, Westpac, and various research firms. Katynka's educational background includes a Master of Business in Marketing from the University of Technology Sydney and a Bachelor of Economics with Honors from Macquarie University.