Surabhi Jayal

Surabhi Jayal is a Product Owner at Sharebird with experience in conducting primary and secondary research, designing and implementing chatbots, and enhancing the end-user experience. Previously, Surabhi worked as a Senior Analyst in Conversational Commerce at Haptik, where Surabhi collaborated with clients to build client-specific knowledge graphs and chatbot responses. With a background in research and analysis, Surabhi has also worked as a Senior Executive at Datamatics Global Services Limited, Analyst at Nepa, and Research Analyst at Directi. Surabhi holds a Bachelor's degree in Computer Engineering from Thakur College of Engineering & Technology.