Mandy Butters is an experienced project manager and usability expert, currently serving as Senior Project Manager (Operations) for the Blue Zones Project at Sharecare since March 2020. In this role, Mandy developed a Customer Satisfaction Program and implemented a Quality Standards documentation program to enhance service alignment. Previously, Mandy held various leadership positions at Feedback Ferret, focusing on Voice of Customer Programs for major automotive brands like Nissan and Volkswagen. Prior experience includes founding Engagience, a user research company, and serving as National Interactive Strategy Manager at the National Federation of Independent Business, where significant initiatives in e-commerce and online marketing were spearheaded. Mandy holds a BA in Public Relations from Western Kentucky University and is a certified Usability Analyst.
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