Louis van den Berg is an accomplished changemanager with extensive experience in process and service management across various organizations. Currently serving as a Changemanager at Shared Service Centrum Ons since May 2022, Louis has previously held notable roles such as Proces- en Servicemanager at Peoples Republic, Change-coördinator at PinkRoccade Healthcare, and Service Manager at ActaForce. A significant part of Louis's career includes a pivotal role at TenneT TSO B.V., where the change process was restructured, bridging processes between Germany and the Netherlands while respecting cultural differences. With a strong background from ICT-Partners, Detron, and Univé Verzekeringen, Louis has demonstrated expertise in IT support, incident and problem management, and change coordination, driving impactful projects and improvements in service delivery.