Lorraine Hull is a seasoned professional with extensive experience in customer excellence and business process management. Since April 2010, Lorraine has served as the Senior Vice President of Customer Excellence at SharkNinja, where responsibilities include overseeing consumer experience and global business process effectiveness. Previous roles include Vice President of Customer Experience at SharkNinja, focusing on VOC program design and global contact center strategies, and Vice President of Sales at Joseph Ribkoff Inc., where Lorraine managed sales development initiatives. Additionally, as Director of the Total Solutions Group at Future Electronics from 1999 to 2006, responsibilities included the deployment of global CRM solutions to enhance service alignment and opportunity management.
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