Anne Cecile You Bernard

Anne Cecile You Bernard is a seasoned professional with extensive experience in customer billing dispute management and recovery. Since March 2018, Anne has served as the Coordinatrice Réclamations facturation clients - chargée de recouvrement amiable at Sharp Business Systems France, focusing on coordination and resolution of complex billing disputes for major accounts. Prior roles include establishing a billing dispute management position, handling billing for B2B clients, and providing customer service and administrative support. Anne's previous experience spans diverse roles in companies such as O Délices d'Anne C, GROUPE YRCAM, Orange Business Services, and Xerox Financial Services. Educational qualifications include a BTS in Assistante de Direction and a CAP in Pâtisserie, along with other certifications in secretarial studies and literature.