Kim Balkan Mph

Customer Experience & Process Improvement Analyst at Sharp Health Plan

Kim Balkan, MPH, PMP, currently serves as a Customer Experience & Process Improvement Analyst at Sharp Health Plan since November 2022. Prior to this role, Kim held the position of Sr. Improvement Analyst/Project Manager at Tri-City Medical Center, where significant achievements included securing $6 million in reimbursements and attaining full Joint Commission accreditation. Kim's earlier experience includes roles at Rady Children's Hospital-San Diego, where rankings improved under oversight, and as a Data Analyst at Move, Inc., contributing to customer experience enhancements. Education includes a Master of Public Health from California State University San Marcos and a Bachelor's degree in Anthropology from California State University, Fullerton.

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