ShawnTech Communications, Inc
Ray Karnes has over 15 years of experience in technical and instructional roles. Currently serving as a Field Technician at ShawnTech Communications, Inc since November 2008, Ray specializes in the installation, troubleshooting, and repair of telephonic and computer services for the Wisconsin Department of Corrections inmate phone system. Previously, Ray worked as a Small Unit Instructor in the U.S. Army Reserve from 2008 to 2014, where responsibilities included instructing and facilitating small groups on various military topics to support Battalion level commanders. Ray holds a Master of Business Administration (MBA) in Business/Commerce from Edgewood College and a Bachelor of Science (BS) in Art/Art Studies from the University of Wisconsin-Madison.
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ShawnTech Communications, Inc
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OUR MISSION Our customers trust us to provide legendary service and proven solutions focused on communications and security to the Corrections community - we will not rest until the job is done and we exceed our customer expectations. SERVING THE CORRECTIONS COMMUNITY ● Installation service and maintenance of inmate telephone systems (ITS), kiosks and video visitation units ● Surveillance / CCTV solutions ● Cellular interdiction solutions - cellular contraband assessments and managed access systems Our installation team focuses on effective and efficient installation by providing a consultative approach offering certified staff (electricians, fiber), project management, logistics, standard operating procedures required for the correctional environment. Our service technicians strive to provide legendary service maximizing system uptime leading to inmate satisfaction facility safety and efficiencies. ABOUT US ● Founded in 1986 with providing reliable telecommunications services; focused on Corrections since 1993 ● Provide legendary service of inmate telephone systems with an average of 13 years retaining state contracts ● Experienced technicians with average of 8 years tenure; 55% are US veterans ● Serviced 400+ correctional facilities providing installation, service and maintenance of inmate telephones, kiosks, video visitation units and cellular interdiction solutions ● Privately held, MBE-certified company