Vanessa Zermeno

Vanessa Zermeno is an experienced professional in consumer support, loan processing, and administrative roles, currently serving as an eCommerce Consumer Support Specialist at ShedRain since March 2022. Previous experience includes working as a Loan Processing Assistant at CrossCountry Mortgage, LLC, and as an Administrative Assistant at Sierra Pacific Mortgage Company. Additionally, Vanessa held a position as a Customer Service Representative at the Internal Revenue Service, focusing on technical assistance and data analysis, and worked as a Student Assistant at Humboldt State University, ensuring the accuracy of academic records. Early career roles include managerial and logistics positions at Motel 6 and Harbor Freight Tools, as well as serving as an Autism Behavioral Therapist at STARFISH HERO. Vanessa holds a Bachelor of Science degree in Accounting and Business/Management from Humboldt State University.