Roel Urbina

Roel Urbina is an experienced information technology professional with a strong background in various technical support roles. Currently serving as an Information Security Analyst and Technology Support at Shell Federal Credit Union since November 2020, Roel Urbina specializes in user support and ticket management. Previously, Roel Urbina worked at Borusan Mannesmann as an Information Technology Help Desk Technician, supporting computer systems and assisting a Network Engineer with troubleshooting. Earlier roles include System Administrator and Senior System Analyst at Newpark, IT Support Technician at La Michoacana Meat Market, and Bilingual IT Helpdesk at La Subasta Newspaper. Roel Urbina began a career in technology at NCR Corporation as a Customer Engineer I. Roel Urbina holds a Bachelor of Science in Information Technology from Western Governors University and an Associate's degree in Computer Technology from MTI College.