Santoshkumar Vyas

Santoshkumar Vyas is a seasoned professional with extensive experience in customer service and relationship management. Currently serving as Team Lead and Customer Services Manager at Shell since January 2022, Santoshkumar oversees a team of sales associates and cashiers, ensuring high-quality customer service and effective management of customer queries. Prior experience includes managing a portfolio of high net worth clients at Kotak Mahindra Bank, where performance consistently exceeded business targets. At ICICI Bank, Santoshkumar effectively managed wealth management customers and branch finances, while further developing customer relationships at IndusInd Bank. Academic credentials include a Master’s degree in Business Management from University Canada West and a Bachelor’s degree in Business Administration from Sardar Patel University.