ShelterPoint Life
Farzana Abraham is an experienced professional with a diverse background in customer service and administrative roles. Currently serving as a Claims Adjuster and formerly as a Customer Service Representative at ShelterPoint Life since June 2019, Farzana excels in handling claims, managing policyholder communications, and collaborating with billing and claims departments. Previous positions include Administrative Assistant at B&B Global Development, Call Agent at NexRep, LLC, and Corporate Trainer at The Tailored Group. Farzana started a career in customer service at Neiman Marcus Last Call and also worked as a driver for Uber. Farzana holds a High School Diploma in Business from Deer Park High School, earned in 2014.
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ShelterPoint Life
Founded in 1972, ShelterPoint Life has grown into New York’s largest Statutory Short-Term Disability (DBL) insurance carrier. Providing NY DBL for over 45 years as our core product, has helped us build deep expertise in statutory insurance coverages – both in, and outside of New York State. As a result, more than 184,000 New York employers trust us to help them strike the right balance between compliance, coverage, and cost to complete their DBL/PFL equation. Ranked #1 in New York in statutory short-term disability premiums1 Ranked #6 nationwide by NAIC in total short-term disability lives covered2 In 2014, ShelterPoint Life acquired ShelterPoint Insurance Company (f/k/a JM Insurance Company, a FL-domiciled carrier). Together, as the ShelterPoint Family of Companies, we: - Are licensed in 50 jurisdictions - Insure more than 1.9 million members. - Offer a broad portfolio of group benefits such as Dental, Vision, Hospital Cash, Medical Gap, etc. Stand by a distribution model exclusively through independent agents and brokers. ¹State of New York Workers' Compensation Board, form DB-680, 2016 – applies to statutory disability premiums under ShelterPoint Life Insurance Company only. ²NAIC, 2013 Market Share Reports – applies to ShelterPoint Life Insurance Company only.