Jacob Pointer

Jacob Pointer currently serves as the IT Executive Support Lead at SHI International Corp., where responsibilities include directly supporting executive employees and enhancing the IT experience company-wide. Previous experience encompasses roles such as Service Manager at Techinc, Service Desk Technician at machineLOGIC, and IT Support Engineer at PULSAR OPERATIONAL BOUNDARY, INC, among others. Jacob’s diverse background includes hands-on technical support, network and audio/video installation, and IT consulting, showcasing expertise in managing complex IT environments and delivering exceptional service to a variety of clients.