Mark Mason

Mark Mason is an experienced professional currently serving as a Senior Manager in Customer Operations at Shield AI since August 2019, where the mission focuses on protecting service members and civilians through artificial intelligence. Prior to this role, Mark held various positions within Customer Success at Shield AI, including Customer Training Manager and Senior Supervisor. Mark has also served as Talent Acquisition Operations Manager at the University of California San Diego and held a significant tenure with the U.S. Naval Special Warfare as a Senior Leader and Chief Warrant Officer, specializing in team building, leadership development, and operational management. Mark is a Fellow of The Honor Foundation, where participation in an MBA-level leadership development program has facilitated a transition from military to civilian career paths. Mark's educational background includes an MBA from the University of California, San Diego, a Master’s Degree in Organizational Leadership from National University, and a Bachelor's Degree in Workforce Development and Training from Southern Illinois University, Carbondale.