Juliana Stephan

Juliana Stephan is a Strategic Customer Success Manager at Shield, where work commenced in August 2023. Prior to this role, Juliana served as a Sr. Customer Success Manager - Enterprise at HashiCorp from April 2021 to July 2023, contributing during the company's pre-IPO phase. Juliana's experience also includes serving as a Customer Success Manager - Strategic at Sisense, where notable achievements included being awarded the 2020 Global Top Renewal Performance CS. Prior positions include Customer Success Manager at Prevalent, specializing in third-party risk management, and Client Relationship Manager roles at Fiserv and New Jersey Credit Union League, focusing on credit union solutions. Juliana holds a Bachelor of Science degree in Finance and Accounting from Rutgers Business School, earned from 2007 to 2011.