Jared Maffuccio

Jared Maffuccio is an experienced customer success and account management professional with a proven track record of driving retention and revenue growth across various sectors. At EditShare, Jared served as an Enterprise Customer Success Manager, managing a portfolio exceeding $4 million and achieving a 94% retention rate through strategic relationship-building. Prior experience at Bitmovin as a Customer Success Manager involved supporting over 125 customers across North America and Latin America and maintaining a retention rate between 92-98%. Jared has also held leadership roles in sales development at Bitmovin and contributed significantly to pipeline generation at Highspot, along with early experience as a business analyst intern at Sinclair Oil. Academically, Jared holds a Bachelor's degree in Communication with a minor in Marketing from the University of Arizona.