Mike Feltham is a skilled Technology Support Specialist currently employed at Shift Technology, where responsibilities include managing support tickets, ensuring compliance with security policies, and maintaining infrastructure backups. Prior to this role, Mike worked as an IT Support Technician at Prime Medicine, Inc., providing comprehensive support to end-users and contributing to IT asset management and adherence to security standards. Experience also includes a position as a Sales Development Representative at Datadog, where Mike focused on lead generation and account outreach. Mike's background features roles in logistics and inventory management at UPS, complemented by a BA in Computer Science with a minor in Web Design from Saint Anselm College.
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