Kahael L. is a skilled Cloud Software Engineer currently employed at Shifted Energy since April 2024, bringing valuable experience from a previous role as a QA Automation Engineer and Application Support Specialist at TextExpander from July 2021 to April 2024. Prior to that, Kahael L. served as IT Support Manager at the Swedish Institute a College of Health Sciences, where process design improved user set-up efficiency by approximately 20%, and automation efforts through Python scripting significantly reduced redundant tasks by 80%. Earlier experience includes serving as a Help Desk Analyst and Shift Manager at Starbucks. Kahael L. holds an Associate of Arts and Sciences degree from Harper College, earned from 2013 to 2016.