Zelalem Zewde

Zelalem Zewde is an experienced professional in revenue transformation and solution architecture, currently serving as the Director of Revenue Transformation & Solution Architect at shiftlogic.io since May 2023. Prior to this role, Zelalem held several positions at Salesforce Revenue Cloud from November 2016 to May 2023, including Senior Manager Solution Architect, where responsibilities included leading the Professional Service Team and engaging in pre-sales activities for Quote-to-Cash solutions. With a solid foundation in cloud computing and CRM, stemming from a tenure as an IT SaaS | Salesforce Consultant at Accenture from July 2012 to October 2016, Zelalem's technical expertise is further evidenced by earlier roles involving web and database application development across various companies and academic institutions. Zelalem holds a Master of Science in Computer Engineering from the University of Duisburg-Essen, complemented by a Bachelor of Science in the same field.