Meghan Macon

Customer Success Manager at ShiftWizard by HealthStream

Meghan Macon has extensive work experience in various roles and industries. Meghan currently works at ShiftWizard as a Customer Success Manager since September 2020. Prior to that, they worked as an Implementation Manager at ShiftWizard from January 2020 to September 2020.

Before joining ShiftWizard, Meghan worked at GE Healthcare as a Senior Services Consultant Workforce Management from December 2013 to January 2020. In this role, they were responsible for managing cross-functional activities for a portfolio of projects and serving as the main point of contact for customers.

Meghan also worked at symplr - Healthcare Compliance + Credentialing as a Senior Consultant from December 2013 to January 2020.

Earlier in their career, Meghan worked at Asteres Inc in various roles, including Account Manager International and Department of Defense from January 2009 to May 2013, Senior Implementation Coordinator from January 2007 to January 2009, and Implementation Coordinator from January 2005 to January 2007. In these roles, they were responsible for implementing and installing prescription vending kiosks in retail and chain drug pharmacies, managing installations, providing customer support, and establishing support guidelines.

Before that, Meghan worked at California Emergency Physicians Medical Group as a Quality Assurance Coordinator from January 2001 to July 2005, and at Healthcare Reimbursement Associates as a Supervisor Liaison from January 2001 to January 2004.

Overall, Meghan Macon has a diverse and lengthy work experience in customer success, implementation, project management, healthcare consulting, and supervision.

Meghan Macon pursued their education at San Diego State University from 1994 to 1997. During this period, they obtained a Bachelor of Arts degree in Latin American Studies.

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