Melissa van Neyenhoff

Melissa VAN NEYENHOFF is a skilled fraud analyst with extensive experience in detecting and analyzing fraud across various sectors. Currently employed at Shine since September 2020, responsibilities include the analysis of alerts, direct client communication, and improving internal fraud detection tools and procedures. Prior positions include commercial fraud associate at Cdiscount, where responsibilities also involved judicial requisition processing and customer claim handling, and anti-money laundering analyst at Banque Française Mutualiste, focusing on KYC compliance and suspicious activity reporting. Melissa also has experience as a security analyst at ETS Global B.V. and has worked in customer care at Avis Budget Group International and as a fraud analyst at both ID-Expert France and FIA-NET Europe. Educational qualifications encompass a professional license in distribution logistics and international commerce from IUT Tremblay en France and a technical diploma in communication from Lycée Jacques Brel.