The Operations Team at Shipa is responsible for overseeing and optimizing end-to-end logistics and supply chain processes, ensuring timely and efficient movement of goods for freight, e-commerce, and delivery services. This includes managing last-mile delivery operations, coordinating various stakeholders, and leveraging technology to streamline operations. The team aims to meet service level agreements and enhance customer satisfaction across Shipa Freight, Shipa Ecommerce, and Shipa Delivery platforms.