Tom Fowell is a seasoned professional with extensive experience in solutions engineering and customer success, currently serving as a Senior Solutions Engineer at ShipBob since August 2018. Tom's prior roles at ShipBob include Solutions Engineer, Team Lead of Merchant Success Management, Merchant Success Manager, and Implementation Specialist. Before joining ShipBob, Tom worked as an Account Executive at Litera Microsystems, focusing on business development and client acquisition in Canada. Tom also held progressive positions at Microsystems, starting as a Customer Service Representative and advancing to Account Specialist, where important software support and training responsibilities were managed. Tom holds a Bachelor of Arts in History from Northern Illinois University, earned in 2013.
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