Catalina Galvis Cadavid

Catalina Galvis Cadavid, MBA, currently serves as the Manager of Customer Success at ShipHero, where responsibilities include developing engagement strategies and identifying trends to enhance customer experience and product features. Previously, Catalina held various roles at Realists - RSTT GmbH, including Regional Account Manager for Latin America, focusing on client support and training, and Account Representative for Latinoamerica, assisting with service training in multiple countries. Early career experience at Ingredion Incorporated involved leading accounts receivable and supporting financial analysis for national and international affiliations. Catalina holds an MBA from Leipzig University and a Bachelor's degree in Business Administration with a focus on finance from Pontificia Universidad Javeriana, along with international finance studies at Johannes Kepler Universität Linz.