Jedidiah Freiheit

Jedidiah Freiheit is a seasoned professional in customer success and management, currently serving as the Director of Key Accounts in SaaS Customer Service at ShipHero since November 2021. Previous roles include Strategic Customer Success Manager and Customer Success Manager at the same company. Prior experience encompasses a Customer Service Specialist position at Warehousing Pro and dual roles as Tour Specialist with TAG, where crucial logistics and contract negotiations for entertainment tours were handled. Jedidiah's management acumen was showcased as Store Manager at Tiff's Treats Cookie Delivery, overseeing a large team and driving sales goals. Educational credentials include a Master of Business Administration from LSU Shreveport and a Bachelor's degree in Business Administration from Belmont University.