Karuna Gurung

Karuna Gurung is an experienced professional in training and customer service management, currently serving as Customer Service Manager at Shiprocket since July 2020. Prior to this role, Karuna held positions including Assistant Manager Training-Client Support and Freelance Content Writer at Centum Learning Limited, and Training Manager at Hindustan Wellness, managing training and quality teams for sales and phlebotomy. Earlier experience includes roles as Training Manager at Altruist Technologies Pvt. Ltd., Deputy Manager at Centum Learning Ltd. working with Airtel, and AM Training at Spanco BPO. Karuna's career began at Aegis Limited, where responsibilities included assisting managerial tasks. Educationally, Karuna holds a Post Graduate Diploma in Business Administration with a specialization in HR from SCDL Pune.