Matthew Dunegan

Matthew Dunegan MA is a seasoned technical writer with significant experience in the field, currently serving as a Senior Technical Writer at Auctane since March 2024 and previously at ShipStation starting in October 2018, where roles included Technical Writer and Jr. Technical Writer. Prior experience includes working as a Triage Specialist at Facebook, providing quality assurance as a Content Review Analyst at Accenture, and various educational roles at Texas State University and Resolution Ranch Academy. Matthew holds a Master's Degree in Technical and Scientific Communication from Texas State University, a Teaching Certification in Secondary English from the University of Pittsburgh, and a Bachelor of Arts in English Language and Literature from Duquesne University. Key skills encompass user experience knowledge, proficient communication, problem-solving abilities, and familiarity with iOS and Android platforms.