Import, manage and ship your orders with ShipStation. Our shipping software is designed to save you time and money on eCommerce order fulfillment. With ShipStation, eCommerce shipping is easy, you'll be up and running in minutes. Try the #1 choice of o...

Information Technology

ShipStation

ShipStation's headquarters in Austin, TX, United States

This department provides assistance and resources to users, ensuring their issues are addressed and resolved effectively.

User Support Services

The Engineering Team at ShipStation is responsible for developing, maintaining, and optimizing the company's eCommerce shipping software. They focus on building and enhancing features, ensuring seamless integration with various platforms, and providing technical support to resolve issues. The team works collaboratively to ensure the software is efficient, user-friendly, and scalable to handle the growing demands of the eCommerce market.

Engineering Team

The Sales and Account Management team at ShipStation is responsible for driving new business and nurturing existing client relationships. This team includes Inside Sales Representatives, Account Managers, and Customer Success Managers who work collaboratively to acquire new customers, manage ongoing client accounts, and ensure customer satisfaction with ShipStation's eCommerce shipping solutions. They focus on understanding client needs, providing tailored solutions, and supporting clients to maximize their operational efficiency and cost savings.

Sales and Account Management

The Support and Success Team at ShipStation ensures customers achieve optimal use of the shipping software by providing comprehensive assistance and tailored solutions. They address user inquiries, troubleshoot issues, and guide merchants toward effective order fulfillment practices, thereby enhancing overall customer satisfaction and retention.

Support and Success Team

The Product Management team at ShipStation is responsible for defining the product vision, strategy, and roadmap. They collaborate with engineering, marketing, and sales teams to ensure the shipping software meets user needs and market demands. By prioritizing features and overseeing product development, they ensure successful and timely product launches that enhance eCommerce order fulfillment.

Product Management

The Engineering and Development team at ShipStation is responsible for designing, building, and maintaining the software infrastructure that powers our eCommerce shipping solutions. This includes developing new features, ensuring system reliability, and integrating with global shipping providers to enhance user experience and streamline order fulfillment processes. The team also focuses on quality assurance to maintain high standards of software performance and user satisfaction.

Engineering and Development

This department is responsible for overseeing sales strategies and managing client relationships to drive revenue growth.

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Other teams

Engineering Team

Sales and Account Management

Support and Success Team

Product Management

Engineering and Development

Sales Management