Jacob S.

Jacob S. is an experienced professional with a strong background in trust and safety management, focused on fraud prevention and team leadership at Shipt since December 2017. Previous roles at Shipt included Trust and Safety Associate Manager and Experience Team Associate Manager, where Jacob demonstrated expertise in people management, cross-functional collaboration, and customer communication. Additionally, Jacob has a significant history in content creation and social media management from roles at Tastemade, Nom Labs, and LOOLY'S, as well as experience in recruitment with The Walt Disney Company. Educational qualifications include a Bachelor's Degree in Restaurant/Food Services Management and an Associate's Degree in Baking and Pastry Arts from Johnson & Wales University.