Jamal Wallace

Jamal Wallace is a skilled professional with diverse experience in customer service, logistics, and financial operations. Currently serving as a Personal Shopper at Shipt since December 2021, Jamal efficiently collects and delivers essential items while maintaining professional communication with customers. Prior to this role, Jamal worked as a Package Center Supervisor at UPS, overseeing customer concerns and managing driver tasks to ensure optimal service. Experience as an Intermediate Analyst at BNY Mellon involved monitoring ETF funds and executing custody functions, while a previous position at Sterling National Bank focused on facilitating data transfer projects and monitoring suspicious transactions. Jamal’s career began at Green Lake Restaurant as a Head Cashier, and foundational professional training was received through the Year Up program, which emphasized financial operations and compliance. Jamal studied at Kingsborough Community College, earning a degree prior to participating in Year Up.