Mark Killick currently serves as the Senior Vice President at Shipt, overseeing initiatives that prioritize building personal relationships and enhancing customer experiences. Previously, Mark held the role of Vice President of Care at both Instacart and Grubhub, contributing to significant growth and customer-centric strategies for leading grocery delivery and food ordering companies. Mark's extensive experience includes leadership positions at Grainger, Motorola Solutions Inc., and Motorola Inc., where responsibilities encompassed quality assurance, call center operations, and strategic customer service enhancements. Mark possesses a diverse educational background with degrees in management, veterinary technology, and an MBA in Management & Business Administration.
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