Ségolène Chauvet has extensive work experience in customer success and e-merchandising roles. Ségolène is currently working at Shipup as the VP of Customer Experience, where they are responsible for creating a seamless post-purchase experience for online retailers. Prior to that, they were the Head of Customer Success at Shipup, where they worked with various brands in Europe and North America.
Before joining Shipup, Ségolène worked at Early Birds as the Head of Customer Success and Customer Success Manager, assisting leading e-commerce and retail brands in boosting their online sales. Ségolène also gained experience as an E-Merchandiser at GALEC - Groupement d'Achats E.LECLERC and BUT, where they handled tasks such as user experience, content management, and cross-selling.
Additionally, Ségolène has worked at Sarenza, Groupe Rocher, Auchan Retail, and Banque Courtois et Crédit Agricole in various roles, further enhancing their skills and experience in marketing, campaign management, and customer service.
Overall, Ségolène Chauvet has a diverse background in customer success and e-commerce, with expertise in creating a seamless post-purchase experience and driving online sales for retailers.
Ségolène Chauvet attended Montpellier Business School from 2009 to 2013; however, no specific degree or field of study is provided for this period. Ségolène also completed a Master's degree at Xi'an International Studies University, with the duration of their studies there not specified but ending in 2012.
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