Alicia Hugen

Senior Manager, Client Experience at Veho

Alicia Hugen currently serves as Senior Manager of Client Experience at Veho, where responsibilities encompass the development and management of client experience functions, including roadmap creation, cross-functional collaboration, and service offering development to enhance client satisfaction. Prior to this role, Alicia held various positions at Veho, including Program Manager and Operations, Strategy & Excellence Manager, contributing to significant growth in revenue and client base. Previous experience includes roles at Sears as a Customer Support Associate and Designer in Graphics and Textiles, as well as freelance design work and positions at Kendall + Kylie and BCBGMAXAZRIAGROUP. Alicia holds a Bachelor of Fine Arts in Fashion & Textile Design from the Academy of Art University.

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Sacramento, United States

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Veho

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Built for the age of e-commerce, Veho is an end-to-end delivery service that puts customer experience in the center. Veho's network of professional and qualified flexible drivers, powered by their proprietary technology, allows any brand to delight customers like never before.