Alicia Hugen

Alicia Hugen currently serves as Senior Manager of Client Experience at Veho, where responsibilities encompass the development and management of client experience functions, including roadmap creation, cross-functional collaboration, and service offering development to enhance client satisfaction. Prior to this role, Alicia held various positions at Veho, including Program Manager and Operations, Strategy & Excellence Manager, contributing to significant growth in revenue and client base. Previous experience includes roles at Sears as a Customer Support Associate and Designer in Graphics and Textiles, as well as freelance design work and positions at Kendall + Kylie and BCBGMAXAZRIAGROUP. Alicia holds a Bachelor of Fine Arts in Fashion & Textile Design from the Academy of Art University.