Shipway Technology
Naveen Singh is currently an Assistant Manager at Shipway, where responsibilities include managing over 50 enterprise clients with a retention rate exceeding 90% and driving shipment growth of 7–10% month-over-month in core accounts. Previous roles include Senior Specialist and Specialist in Key Account Management at Shiprocket, as well as Senior Relationship Manager at Edelweiss Financial Services and Premier Relationship Manager at Religare. Naveen holds a PGDM in Operations Management and Supervision from IILM University and a Bachelor of Commerce from the University of Lucknow. Notable achievements include an NPS score of 91.7% over three months, the highest in the team, and significant contributions to revenue expansion through cross-sell initiatives.
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Shipway Technology
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The Shipway - Shipping Automation software helps Ecommerce Brands to automate and takes care of your order processing, fulfillment, NDR management, returns & exchange, along with customer communication, all can be managed under one roof. Also, it enables you to generate and print bulk shipping labels with one click and automatic package & carrier allocation, improving your order fulfillment speed. Furthermore, Shipway also provides you with a Branded Order Tracking page, where you get an option to promote or up-sell your other products to your buyers. This helps you sell more while improving your online customer's overall shopping experience from your store.