Customer Success and Account Management
About
The Customer Success and Account Management team at Shipwell is focused on ensuring clients achieve maximum value from the company's TMS platform. They work closely with customers to facilitate smooth onboarding, provide ongoing support, and identify opportunities to optimize supply chain operations, thereby driving customer satisfaction and retention.
Team members
Alexis Dameron
Key Account Manager
EN
Eric Noland
Sr. Customer Success Manager
HV
Heather Vest
Customer Account Specialist
Israel Gonzalez
Account Manager
Julie White
Customer Success Support Rep.
Lori Thurman
Senior Customer Success Manage...
Mark Skelly
Senior Customer Success Manage...
MS
Michelle Simmons
Customer Account Specialist
Troy Simpson
Account Executive
Tyler Deck
Account Executive