Annalisa Spilletti

Annalisa Spilletti is an experienced executive in customer experience and digital transformation within the luxury retail sector. Currently, Annalisa serves as Executive Director of Customer Experience for Shiseido, overseeing the Americas Digital Transformation and previously held various leadership roles in customer experience at Shiseido, including Director of Digital Shared Services and NARS Cosmetics. Prior to joining Shiseido, Annalisa was the Director of Customer Experience for DVF.com and held positions at NET-A-PORTER as Sales and Customer Care Manager, Versace as Business Development Manager, and DOLCE&GABBANA S.r.l as Account Executive. Annalisa is a graduate of the Fashion Institute of Technology.