Mark Horton

Mark Horton is a seasoned professional with extensive experience in customer experience management, training, and project management across various sectors. Currently serving as the Manager of Customer Experience at Shootsta, Mark leads a global team of customer enablement specialists, delivering targeted training and enhancing customer touchpoints. Previous roles include Technical Trainer at Tealium, Customer Success Manager at Simple, and various training and development positions at American Express and Apple. With a strong background in communication and training facilitation, Mark has successfully executed large-scale projects and implemented innovative learning solutions, significantly improving customer engagement and operational efficiency. Mark holds a Bachelor of Science in Kinesiology and Exercise Science and has completed a course in User Experience Design.