Jun Kiat K.

Jun Kiat K. has a diverse work experience in various industries.

Jun Kiat started their career as a Project Management Intern at Bosch, where they worked on regional IT projects to streamline processes. One of the projects they contributed to was the Managed Print Services initiative.

After their internship, Jun Kiat K. joined Grab as a Client Success Assistant in the Grab for Business team. Jun Kiat provided support to corporate clients, managed email campaigns, and handled promotional codes to promote product adoption.

From there, Jun Kiat K. joined Shopee as an intern in the systems team within Shopee Regional Operations, where they managed Salesforce Service Cloud for multiple markets and collaborated with local stakeholders on Salesforce-related issues and projects.

Jun Kiat continued working at Shopee as an Associate in Regional Marketplace Operations, where they were part of the projects team. Jun Kiat worked closely with various stakeholders to drive better customer service experience through CS-related projects. Their responsibilities included drafting Business Requirement Documents, performing User Acceptance Testing, and gathering feedback for future improvements.

Most recently, Jun Kiat K. joined ShopBack as a Senior Business Analyst. Jun Kiat is responsible for overseeing the Salesforce Sales Cloud and spearheading strategic initiatives focused on optimizing cost efficiency throughout the organization.

Jun Kiat K. began their education in 2011 at Ngee Ann Polytechnic, where they studied Business Information Technology. Jun Kiat completed this program in 2014.

In 2017, Jun Kiat K. enrolled at the National University of Singapore, pursuing a Bachelor of Business Administration (BBA) degree. Jun Kiat specialized in Finance and Business Analytics. Their studies at the university lasted until 2020.

Additionally, Jun Kiat K. participated in a Student Exchange Program at The Australian National University in 2019, although their field of study during this time is not specified.

Jun Kiat K. has also obtained several certifications. In June 2023, they became a Salesforce Certified Platform App Builder through Salesforce. In May 2021, they completed "The Complete App Design Course - UX, UI and Design Thinking" at Udemy. In April 2021, they obtained the "Learn Figma - UI/UX Design Essential Training" certification, also from Udemy. There are additional certifications listed, such as "CEO-level Presentation Skills - Slide Writing for Consulting," "Complete Python Scripting for Automation," "The Complete Salesforce Classic Administrator Certification," and "Unconscious Bias," but no specific details are provided regarding the month or year of completion or the institution for these certifications.