Meredith Ownby

Meredith Ownby is an experienced Customer Service Operations Manager at Shopbop | East Dane since January 2003, responsible for overseeing daily operations and the coaching of a customer service team to deliver exceptional service. Meredith Ownby excels in navigating complex issues, ensuring continuous improvement through Lean methodologies, and engaging team members while maintaining strong oversight. Prior to this role, Meredith Ownby served as Production and Traffic Manager at Knupp & Watson from February 1997 to May 2002, where responsibilities included managing marketing budgets and fostering customer relationships. Meredith Ownby holds a Bachelor of Arts in Journalism from the University of Wisconsin-Madison, attained in 1995.