Mads Brodthagen

Head Of Operations at Shopbox

Mads Brodthagen has a diverse work experience. Mads is currently the Head of Operations at Shopbox, a position they have held since December 2023. Before this role, they were the Head of Customer Success and later the Director of Customer Success at Quickorder, where they managed and administered operations in Denmark and Norway, and led a team of 6 FTEs. Prior to that, Mads worked at Trustpilot as a Customer Success/Account Management, managing a portfolio of Nordic customers. Mads also has experience in managerial roles at YouSee and 3C Retail A/S, where they oversaw daily operations, achieved team targets, and focused on employee development and training.

Mads Brodthagen has a bachelor's degree in HD - Marketing Management from Syddansk Universitet - University of Southern Denmark, which they obtained from 2013 to 2017. In 2018, they received a PRINCE2 Foundation & Practitioner certification in project management from Axelos - Global Best Practice. Prior to that, from 2008 to 2010, they earned a degree in Marketing & Innovation from TietgenSkolen. Mads also obtained a PRINCE2 certification from Metier | Better Projects - Lasting Change in June 2018.

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