Danilo A.

Danilo A. is a skilled professional with extensive experience in fraud prevention, CRM analysis, and marketing automation. Currently serving as a Junior Fraud Prevention Analyst at Shopee since March 2021, Danilo focuses on monitoring fraud cases and diagnosing payment anomalies. Previous roles at Shopee included Chargeback Analyst I, where responsibility included processing credit card chargebacks and investigating fraud cases. Danilo has also held positions at Teleperformance and Atento Brasil, implementing retention strategies and managing marketing campaigns using tools like HubSpot and Salesforce. With a background in customer lifecycle management and team leadership from earlier roles at L&D Cursos and Vidax Teleserviços S/A, Danilo is pursuing a Bachelor's degree in Marketing at Universidade Anhembi Morumbi and an MBA in Marketing at NEXT MBA.