Mitz Moreno is a dynamic customer service professional with extensive experience in call center operations. They began their career as a Customer Service Representative at Smart Communications, Inc. from 2007 to 2010, followed by a role at Convergys from 2011 to 2017 as an Inbound Customer Service Representative. From 2017 to 2019, Mitz served as a Customer Service Specialist at Intelenet Global Services Private Ltd. Currently, they are an SCS Store Operations Executive at Shopee, leading store management and coordinating cross-functional teams for effective operations. Mitz holds a Bachelor of Business Administration and a degree in Computer Management from Interface Computer College.
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