Winda H.h

Winda H.H is an accomplished Project Manager currently at Shopee, specializing in training programs, knowledge management, and quality assurance since July 2022. With prior extensive experience at Gojek as Head of GO-PAY Care Strategy and Growth and in GoFood Sales Strategy, Winda has demonstrated expertise in customer service operations and strategic planning. Winda's background includes a role as Regional Community Operations Specialist at Uber, where responsibilities encompassed overseeing customer support across Indonesia, enhancing service quality, and implementing performance monitoring processes. Previous roles span hospitality sectors, including Duty Manager at Shangri-La Hotels and Corporate Trainee positions. Winda holds a Bachelor’s Degree in Hospitality Administration/Management with Sales and Marketing from Glion Institute of Higher Education, obtained with honors.