Ian Malcolm is an experienced Business Systems Analyst at Shopify since July 2017, where responsibilities include helping product teams make data-informed decisions and supporting merchants through various roles such as Customer Success Guru. Prior experience includes positions as a Web Content Specialist at Solutions Medias 360, an Assistant Accounts Payable Analyst at Alcool NB Liquor, a Section Editor for Mount Allison University’s student newspaper at Argosy Publications Inc., and a Collections Officer at York Sunbury Historical Society. Ian Malcolm holds a Bachelor of Arts with First-Class Honors in English Language and Literature from Mount Allison University.
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