Michelle Kostya is a senior leader with over 15 years of experience in marketing and customer experience across digital channels. Having worked with notable companies such as KPMG, Hootsuite, BlackBerry, and Cuisinart, Michelle has a proven track record of creating innovative programs that enhance customer engagement and deliver lasting organizational benefits. Currently, Michelle serves as the Head of External Education & Enablement for Global Partnerships at Shopify, after previously leading the Education & Community team from 2020 to 2023. Michelle's approach emphasizes collaboration among people, ideas, projects, and technology to drive impactful results.
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