Ross Masuda

Ross Masuda is an experienced professional in revenue operations and business technology, currently serving as the Senior Manager of Revenue Operations Business Process Architecture at Shopify since June 2021. In this role, Ross expertly drives process optimization and implements enterprise application solutions while managing a variety of complex business challenges. Prior positions include Director of Business Applications at New Relic, where Ross oversaw multiple Salesforce implementations, and Senior Engineering Manager at Uber, where Ross transformed operational support strategies. With a career spanning roles at LinkedIn, Informatica, Accenture, and Oracle, Ross has consistently demonstrated a keen ability to lead diverse teams, enhance productivity, and align technology projects with business goals. Ross holds a degree from the University of California, Davis.