Sascha Engel, Ph.D., currently serves as a Launch Consultant at Shopify, focusing on optimizing launch experiences for EMEA merchants through post-sales consulting on various technical aspects. Prior to this role, Sascha held positions such as Senior Support Specialist - Enterprise and PLUS Advisor & Mentor at Shopify, where responsibilities included supporting essential merchants and mentoring new team members. Experiences also include a tenure at TELUS International Ireland as a Technical Trainer and Global Markets Escalation Manager, overseeing customer support and developing training materials for fintech projects. Academically, Sascha has served as a Visiting Assistant Professor at the University of Wyoming and worked as a University Instructor at Virginia Tech, alongside editorial roles at Spectra Journal. Educational qualifications include a Ph.D. in Political Economy from Virginia Tech and a Master's degree from Goethe University Frankfurt.
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