Taylor Herbert-Copley

Taylor Herbert-Copley is a seasoned professional in merchant success operations and marketing, currently serving as Merchant Success Operations Lead in Revenue Operations at Shopify since February 2018. With experience spanning various roles, including Program Lead for Key Accounts in Global Merchant Experience, Taylor has focused on enhancing the experience ecosystem for Shopify's largest merchants. Prior to Shopify, Taylor held marketing leadership positions at Detour Solutions and ReWhyr, where engagement and leadership development were central themes. Earlier career experiences include business development at Uberflip, insights from an independent study project at Bishop's University, and various roles demonstrating leadership and organizational skills. Taylor holds a Bachelor of Business Administration in Marketing from Bishop's University, obtained in 2016.