Chun Pheng Ong

Director Managed Services Operations at Shopmatic

Chun Pheng Ong has extensive work experience spanning several companies and roles. Most recently, Chun Pheng served as the Director of Managed Services Operations at Shopmatic, where they were responsible for integrating merchants' services using the company's software. Prior to that, Chun Pheng worked at Singtel as an Associate Director of Telesales, leading revenue growth for Singtel Consumer Home Products and managing both in-house and outsourced contact centers. Chun Pheng also worked at PropertyGuru Singapore as the Group Head of Telesales and Customer Contact Centre, overseeing various teams and responsibilities related to sales, customer service, and sales operations. Before that, they held roles at Pacnet, Pacific Internet, Macquarie Telecom, and SingTel, where they managed sales units, channel partners, and key client relationships. Overall, Chun Pheng Ong has a wealth of experience in sales, customer service, and operations management.

Chun Pheng Ong has pursued further education in the field of leadership and people management by earning a Professional Diploma in Leadership & People Management from Singapore Workforce Skills Qualifications. In addition, Chun Pheng Ong has also obtained a Bachelor of Business Administration (BBA) degree from the University of South Australia. No specific information regarding the start and end years of these educational experiences is provided.

Links

Timeline

  • Director Managed Services Operations

    May, 2021 - present