Kayla Keller

Lead Implementation Specialist at Shopventory

Kayla Keller's work experience begins in 2015 when they worked as a Marketing Consultant for The Haberdashery. Kayla collaborated with the owners to determine marketing needs and set company goals. Kayla also coordinated and produced social media content for a 30-day campaign and established a marketing plan to increase customer knowledge of the company.

In 2016, Kayla worked as an Executive Assistant & Social Media Coordinator for Memorable Moments Event Planning. Kayla organized and coordinated events and campaigns, including weddings and corporate events. Kayla supported the development and execution of promotions and packages focused on luxury lifestyles.

Starting in 2017, Kayla worked as an Administrative Assistant for Developmental Pathways. Here, they helped the case management team with Medicaid and administrative functions. Kayla ensured timely processing and distribution of reports and documented case management activities.

Kayla then became an Assistant Event Coordinator for Milk Glass Productions in 2018. Kayla seamlessly planned, designed, and executed corporate events, non-profit events, and weddings. Kayla also managed client inquiries, email and calendar organization, and promotional outreach.

In 2018, Kayla also became an E-Commerce Customer Experience Specialist for FREEBIRD STORES, Inc. Kayla'sresponsibilities included handling up to 300 direct interactions with customers via various platforms, processing orders and changes, and providing proactive and empathetic customer support.

From 2019 to 2020, Kayla continued working at FREEBIRD STORES, Inc. as a Customer Experience Specialist. Kayla served as the lead support for store-side employees and customers across seven retail locations. Kayla kept employees updated with policy changes, processed customer orders and changes, and ensured compliance with company procedures.

Most recently, Kayla joined Shopventory in 2022 as a Lead Implementation Specialist. Kayla'sexact role is ongoing and no end date has been specified.

Kayla Keller pursued their education from 2013 to 2017 at Coastal Carolina University. During this time, they obtained a Bachelor of Arts (B.A.) degree in Communication and Media Studies.

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